Is there any benefit to being a long term customer of a particular insurance company? My agent encourages me not to change carriers, although I can find cheaper rates elsewhere, because I have been with my current carrier for 15 years. He says that when/if I need to make claims I will not be hassled as much and my rates should not go up. Do insurance companies care how long you have been a customer? Don’t they all have a standard policy regarding rate increases or canceling customer completely regardless of how long you’ve been a customer? Is my agent just trying to keep his pockets full?

The decision to maintain coverage with a current carrier or change insurance carriers is a personal one. Many companies do offer discounts for maintaining coverage with them, for having multiple lines of insurance with them such as your home and auto, and for not filing a clai...

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